Plesk

Plesk 9.X Upgrades : Table ‘mysql.procs_priv’ doesn’t exist

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Plesk Upgrades to Plesk 9.X may result in MySQL errors while adding new Database user under Plesk.

Error under Plesk :
Table ‘mysql.procs_priv’ doesn’t exist

You can also check the same error under command line :

mysql> flush privileges;
ERROR 1146 (42S02): Table ‘mysql.procs_priv’ doesn’t exist
mysql>

This can be fixed using below command. This will try to repair/ recreate the tables having issues.

cat /usr/share/mysql/mysql_fix_privilege_tables.sql | mysql --no-defaults --force --user=admin -p --host=localhost --database=mysql

Note: Before executing this command, make sure that you have taken the full backup of MySQL.

Hope this helps 🙂

Plesk : Upgrading failed with error while trying to execute SQL query

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Symptoms
Upgrade version 8.6 failed. The following error is shown in upgrade log:

/tmp/psa_8.6.0_cos4.build86080722.02_upgrade.090611.00.57.log
—>8—
ERROR while trying to execute SQL query, the query was: DELETE FROM mysql.user WHERE user = ”; FLUSH PRIVILEGES;

Aborting…

STOP psa-8.6.0-cos4.build86080722.02 upgrading AT Thu Jun 11 00:57:52 CDT 2009
—8<---

What does the error mean and how to resolve the problem?

Cause
Execution of query “FLUSH PRIVILEGES” is not possible because table ‘mysql.procs_priv’ is missing in database ‘mysql’.
To verify login to mysql and try the command:

mysql> flush privileges;
ERROR 1146 (42S02): Table ‘mysql.procs_priv’ doesn’t exist

mysql>

Resolution
In MySQL 5.0 you may create the table with the following query:

mysql> CREATE TABLE `procs_priv` (
`Host` char(60) collate utf8_bin NOT NULL default '',
`Db` char(64) collate utf8_bin NOT NULL default '',
`User` char(16) collate utf8_bin NOT NULL default '',
`Routine_name` char(64) collate utf8_bin NOT NULL default '',
`Routine_type` enum('FUNCTION','PROCEDURE') collate utf8_bin NOT NULL,
`Grantor` char(77) collate utf8_bin NOT NULL default '',
`Proc_priv` set('Execute','Alter Routine','Grant') character set utf8 NOT NULL default '',
`Timestamp` timestamp NOT NULL default CURRENT_TIMESTAMP on update CURRENT_TIMESTAMP,
PRIMARY KEY (`Host`,`Db`,`User`,`Routine_name`,`Routine_type`),
KEY `Grantor` (`Grantor`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_bin COMMENT='Procedure privileges'

After the table was created you may continue upgrading.

It is recommended to download Plesk distributive from Parallels website, unpack it and install packages with “rpm -Uvh”.

Note: Before executing this command, make sure that you have taken the full backup of MySQL.

OR

cat /usr/share/mysql/mysql_fix_privilege_tables.sql | mysql --no-defaults --force --user=admin -p --host=localhost --database=mysql

What’s new in Plesk 9?

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Whats new in Plesk 9.0?

With it’s new multilevel control, Parallels Plesk 9 makes it easy to automate web hosting solutions for small business and resellers. There are five login levels to the control panel each level having its own permissions and features.

Administrator – This user has the highest level of permissions. Can be used to easily and quickly setupsystem services, and manage server users.
Reseller – This user has all the same functionality of the administrator except the ability to manage system services.
Client – Third tier login which has the permissions to create domains.
Domain Owner – Fourth tier login with permissions for single domain administration.
Mail User – Individual mail account users can manage passwords, spam filters and antivirus settings.

Resellers level. The resellers level is a new addition in Plesk 9, giving resellers the ability to manage and create their own clients and domains. Resellers can also distribute other services such as application hosting and databases on a per client basis.

Plesk Billing 6.0. Formerly Modernbill, Plesk 6.0 billing is a basic feature included in the installation with Plesk 9. Fully integrated with smooth nagivation between Plesk and Plesk Billing makes this software extremely efficient and easy to use.

APS Catalog. The new APS Catalog, provides the ability to download packages directly from Parallels website and make them available to your customers. Files are downloaded in APS format and added to the server application vault.Permissions for these applications can be provided to everyone or to select customers according to hosting plans.

Postfix Support. An alternative solution to qmail for unix based Plesk.

New Backup Tool. The new backup solution offers on-the-fly restoration conflicts which offer a variety of ways to resolve conflicts prior to a backup restoration.

Overselling/Overuse Capabilities.With the administrator and reseller users you may oversell your system resources to allow for flexibility and growth.

Plesk API 1.6. The updated API further improves the ability to integrate your software solutions with Plesk 9. Updates to the API include support for all new features included in Plesk 9.

Alternative Webmail. Plesk 9 offersfree Atmail Webmail Light 1.0, as a new webmail client, as well as commercial Atmail 5.5 support.

MSSQL 2008 Support. Parallels 9.0 for Windows offers Microsoft SQL Server 2008 support.

Merak 9.3.2 support. Parallels Plesk 9.0 for Windows offers Merak 9.3.2 Mail Server support.

For a full list of new features please see the following URL:

http://www.parallels.com/r/pdfs/Plesk/parallels_plesk_panel9_whatsnew.pdf

Mailbox unavailable or not local error messages

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If you receive this error when adding a domain:

<coder>Unable to send notification: mail() failed: SMTP server response: 550 Requested action not taken: mailbox unavailable or not local

then you need to add a valid mailbox to your Plesk admin setup. To resolve this issue log into Plesk and click on:

Server
Edit (under personal information)
Replace the email address with a valid, working address.

Keep in mind this error shouldn’t prohibit you from creating a site, it is just notifying you that the “site created” email will not be sent.

When I logging into the Plesk CP and creating a user or domain, this error message appears right after creation: “Internal Plesk error occurred: Unable to send notification: mail() failed:”

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APPLIES TO:

* Plesk 7.5.4 Reloaded
* Plesk 8.x for Linux/Unix

SYMPTOMS

Additionally the following errors may be shown:

Failed to connect to mailserver

SMTP server response: 550

Empty error message from utility.

CAUSE
This error means that Plesk failed to send notification for some reasons.
RESOLUTION

First of all make sure that Plesk SMTP server functioning properly as described in 1387.

Also, check Plesk Notifications configuration on the Server->Notification page in Plesk CP. Make sure that all mail addresses notification are configured to sent to are valid and there are no empty Email fields with enabled notifications checkbox.

PHP Upgrade issues : Plesk / Redhat 4

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PHP Upgrade issues : Plesk / Redhat 4

I was trying to upgrade the PHP version to php5 on a Redhat 4 server with Plesk 8.4 but had many issues, as the redhat mirrors do not have PHP5. PHP5 is available with Redhat 5. I used atomicrocketturtle repository for the installation, here is a guide for the upgrades http://www.atomicorp.com/wiki/index.php/PHP

I then tried the wiki but got errors for up2date

#  up2date php –dry-run
Unresolvable chain of dependencies:
php-domxml-4.3.9-3.22.12 requires php = 4.3.9-3.22.12
php-pear-4.3.9-3.22.12 requires php = 4.3.9-3.22.12
php-sqlite2-1.0.2-200608291859 requires php <= 4.4.0

Later I used yum which too gave me errors for php-pdo and php-xml :

# yum update php
Error: Missing Dependency: php-common = 5.2.5-3.el4.art is needed by package php-pdo

I fixed that error by installing php-pdo

# yum install php-pdo
# yum update php
Error: Missing Dependency: php-common = 5.2.5-3.el4.art is needed by package php-xml
# yum install php-xml

You need to modify the php.ini for the module path, the upgrade will not modify the path to php5

Edit the php.ini to one as below :

; Directory in which the loadable extensions (modules) reside.
;extension_dir = /usr/lib/php4
extension_dir = /usr/lib/php/modules

Now I had previously ioncube installed on the php4 which throwed errors 🙁

# php -v
Failed loading /usr/lib/php4/php_ioncube_loader_lin_4.3.so:
/usr/lib/php4/php_ioncube_loader_lin_4.3.so: undefined symbol: zend_hash_add_or_update
PHP 5.2.6 (cli) (built: May  2 2008 11:18:31)
Copyright (c) 1997-2008 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies
with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
with Zend Optimizer v3.3.3, Copyright (c) 1998-2007, by Zend Technologies

I installed ioncube loader for php5 using :

# yum install php-ioncube-loader

Still the error was same, I debugged a  lot and found that there was ioncube_loader config file under php.d

# ls /etc/php.d | grep ioncube
ioncube.ini
ioncube-loader.ini

I removed the file ioncube-loader.ini which was for php4 and fixed the upgrade problems.

#  php -v
PHP 5.2.6 (cli) (built: May  2 2008 11:18:31)
Copyright (c) 1997-2008 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies
with the ionCube PHP Loader v3.1.32, Copyright (c) 2002-2007, by ionCube Ltd., and
with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
with Zend Optimizer v3.3.3, Copyright (c) 1998-2007, by Zend Technologies


Hope this helps anyone in mess 🙂

Mailbox unavailable or not local error messages – Plesk

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If you receive this error when adding a domain:

Unable to send notification: mail() failed: SMTP server response: 550 Requested action not taken: mailbox unavailable or not local

then you need to add a valid mailbox to your Plesk admin setup. To resolve this issue log into Plesk and click on:

Server
Edit (under personal information)
Replace the email address with a valid, working address.

Keep in mind this error shouldn’t prohibit you from creating a site, it is just notifying you that the “site created” email will not be sent.

How to add GD support to PHP on a Linux server with Plesk

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Adding GD graphic libraries support to php on your linux server with Plesk is relatively simple.

First, log into your server using ssh to get to a command line prompt.

Second, type the following command to install a version of php with GD support:

up2date php-gd

Third, restart your web service with this command:

service httpd restart

That is it. Your web server is now runing php with GD.

How do I retrieve the Plesk control panel password?

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You can always get the Plesk password if you have Administrative access to the server. If you have also lost administrative access to the server, refer to [How do I reset the password on my server]

For Windows,

1. From the Start menu, select Run.
2. Enter the following command:
“C:\Program Files\SWsoft\Plesk\admin\bin\plesksrvclient.exe” -get

For Linux,
1. Via SSH, run the following command:
cat /etc/psa/.psa.shadow